FAQ

Frequently Asked Questions

Where can I print my digital art?

  • After you receive an email with your art print file attached, you can print it from your own printer. The results will vary based on your print settings, paper, and printer type.

  • Experts recommend you have images printed on 97 bright quality cardstock or acid free [110gsm or more] heavy paper, (both have a matte finish.) 

  • If at all possible find an office supply store, a local graphic design business or online print company to print for you, then you can decide on framing or how you will display the art print.

*Each digital download file can be printed 
at 8 x 10 inches [203 x 254 mm]


What type of paper should I use?

  • A heavyweight (acid free) matte paper or  97 bright cardstock are recommended for art prints and they're budget friendly.

  • Textured paper is the typical surface used for art prints, but high quality photo paper works as well. It depends on the look you want.

Can I get a custom print size?

Not at this time. SK prints are available  8" x 10" (inches), [216 x 279 mm]


Can I use your artwork commercially?

Seriously Khadijah products and artworks are for PERSONAL USE ONLY.

You are not permitted to distribute our artwork or reproduce for commercial use or resale in any form.

You are also not permitted to use our artwork to edit or make changes to in turn use for commercial use or resale in any form.



File types offered by Seriously Khadijah

At this time I offer:

.jpg files

 jpg are the best file type for print, ONE zip file is offered for digital downloads with multiple designs.


Can I request a refund?

Digital download purchases are not eligible for refunds.

  • Physical items costing $30 or more may be refunded if they are received in the same condition as they were purchased, (unless they arrived damaged with proof.)

I can't find my purchased download email.

Check your spam/ junk folder. Then add the email to your address book so all your purchases will always appear in your inbox folder.


I'm having trouble downloading my files.

  • If nothing happens when you click the download link, it's possible that there's an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you've installed and try again.
  • If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact us so we can help.
  • If you have a firewall set up through Adobe, sometimes clicking on the PDF link will not work. Please disable the firewall.