Artful Policies

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Digital Art Print Delivery

After you purchase an art print(s), you will receive a single file or a zip file to your email provided, depending on if you ordered a bundle. 

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Payment Policy

We accept payments through credit or debit cards. Orders will not be processed until payment has been received in full. If your payment is declined, please contact us immediately to resolve the issue.
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Art You Can Touch

If you have purchased an original mixed media art piece or other, you can expect the work to arrive in extra cushioned (likely reused) packaging.

1. The artwork may come with: a certificate of authenticity, a thank you card, and a free art print.
2. It may take 5-7 business days for your original artwork to be prepped and delivered.
     *This is reliant upon whether the artwork has already been sealed with a protective coating.
3. 7 days is the maximum time it may take to send an order with a confirmation email.
4. If an order does need extra time, you will be updated throughout the processing.
5. If you don't receive an email within 24 hours of placing an order, please contact us immediately.
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I Don't Accept Exchanges 

Each item is quite literally one-of-a-kind. It is impossible to recreate a piece because, a lot of the materials used (fabric or otherwise) were salvaged from another project, have their own individual properties, or were purchased as a one-time deal.
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If You Change Your Mind

Cancellations are accepted. If you decide that you don't want an item, your order will be cancelled, and your money refunded.
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Returns? (I hope not)

You have 7 business days to return a damaged or defective physical item(s) from the date you received it. In order to resolve an issue, you must present proof, such as a photo or video sent to our Instagram @seriouslykhadijah 

Refunds Policy

All sales are final. We do not offer refunds or exchanges. If you receive a damaged or defective product please contact us within 24 hours of receiving it with proof of damage or defect. We will do our best to resolve the issue.
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Shipping Policy

1. Digital art prints will be sent within 24-48 hours after payment has been received. If you do not receive your digital art print file within 48 hours, please contact us immediately to resolve the issue.

2. Physical art will be sent within 5-7 business after payment is confirmed. The artwork or made-to-order item(s) will be inspected and protected during those days to ensure you receive the highest quality, long- lasting product we can possibly offer.
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© Copyright Policy

All digital art prints sold on our store are the intellectual property of the artist and are protected by copyright laws. You may not reproduce, distribute, or use any digital art print purchased from our store for any commercial purpose without the express written consent of the artist. If you violate our copyright policy, we reserve the right to take legal action against you.
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Privacy Policy

We will never sell or share your personal information with any third party without your consent. We will only use your personal information to process your order and communicate with you about your order. We use secure servers and encryption technology to protect your personal information.